Shipping Policy

At Lail Fragrances, we are committed to ensuring a smooth and reliable delivery experience. This policy outlines our shipping process and timelines with full transparency.


1. Order Processing

All orders are processed within 1–2 business days. Orders are confirmed and prepared once payment is successfully completed.


2. Delivery Timeframe

Delivery is completed within 2–4 business days from the date of order processing, depending on the destination and courier operations.


3. Working Days

Our operations run from Saturday to Thursday.
We do not operate on Fridays. Any orders placed on Friday will be processed on the next working day.


4. Shipping Fees

Shipping fees, if applicable, are calculated at checkout based on the delivery location and order details.


5. Delivery Conditions

Customers are responsible for providing accurate and complete shipping information. We are not liable for delays or failed deliveries resulting from incorrect or incomplete addresses.


6. Delays

While we aim to meet the stated delivery timeframe, delays may occur due to factors beyond our control, including courier issues, high order volume, or unforeseen circumstances.


7. Order Confirmation

Once your order has been shipped, you may receive a confirmation notification with delivery details, where available.


8. Support

For any inquiries regarding your shipment, please contact our support team through our Instagram Dm. We are always ready to assist.